The infrastructure behind your travel business. Booking platforms, supplier connectivity, operations and AI. Ready to launch, tailored to your needs or built from the ground up. Everything you need to sell more, operate smarter and deliver exceptional travel experiences.
200+ more supplier and GDS integrations across the industry
24/7 local support
Reconciliation from days to hours
“Blackrock feels like an extra team that never sleeps. WebAdmin alone cut our reconciliation time from days to hours.”
From the first search to the final reconciliation, Blackrock connects the customer experience with the systems, suppliers and people behind it.
See how the platform works ↗The same core, inventory and finance layer behind three different front doors. Pick the ones your business needs.
Also built in: Umrah and Hajj travel, on the same platform. Explore Umrah and Hajj ↗
WebAdmin gives teams one operational layer for reservations, customers, suppliers, markups, credit, tasks, reporting and finance.
Explore WebAdmin ↗Bring hotel, flight and ancillary content into one architecture, from global bedbanks to Amadeus GDS, NDC and direct low-cost carriers.
That reach spans 500+ airlines and 1.8M+ hotels worldwide.
Explore connectivity ↗Blackrock AI works on WhatsApp, by email and inside WebAdmin. Each agent has a specific job, done within your own rules, and hands over when a person should decide.
Understands the request, prices it live and sends the PDF, in the chat your traveller already has open.
Turns a short, messy email into priced options, a policy verdict and an approval request. Out-of-policy options wait for approval.
Watches bookings, suppliers and payments, then proposes the fix. Money and client messages wait for your approval.
Each agent has a defined job and works from the same live booking, client and supplier data.
Qualifies opportunities, summarises accounts and tells commercial teams what to chase next.
Operations AgentSpots stalled workflows and failed bookings, and puts each in front of the right person.
Customer AgentAnswers travellers' questions from the live booking record, and hands over when a person should.
IntelligenceTurns travel and operational data into summaries, recommendations and suggested next actions.
Sample conversations and screens. Travellers, agencies and bookings are fictional.
Start with proven Blackrock technology and shape it around your business, from workflows and integrations to interfaces, infrastructure and entirely new products.
High-performance web products for customers, agents, corporate users and operational teams.
iOS and Android experiences on the architecture that fits the product.
Blackrock already understands the domain: availability, supplier APIs, pricing, bookings, cancellations, credit, finance and ticketing.
Build with Blackrock ↗Scalable services and APIs around complex travel workflows.
Suppliers, GDS, LCCs, payment gateways, accounting, CRM and ERP, connected to the systems you already run.
Improve systems that already have users and revenue, without pretending the only answer is a rewrite.
Engineering works alongside product and design, so decisions are made around the complete user and business workflow.
Grow first, then pay as you book, instead of a large upfront fee.
Pay once for the licence, with no fee on each booking.
Support is priced separately, so you see exactly what you pay for.
Hosting is included. No separate infrastructure bill.
Get a quote for your volume ↗How pricing works →A hybrid model: configure the platform yourself, while our engineers handle everything specific to your business.
Bring your suppliers, contracts and rates together through Blackrock Connect.
Set up branding, markups, credit and business rules in WebAdmin, with our team alongside you.
Go live on B2B, B2C or corporate channels, then extend with custom engineering as you grow.
Timelines vary with scope, suppliers and custom work.
Talk to us ↗Dubai · Riyadh · Cairo · Edinburgh
Our product, engineering and support teams work with clients from implementation through everyday operations, with local expertise and round-the-clock support when it matters.
“You know the team building your technology. We know your business.”Meet Blackrock ↗
